Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://martaalmansa.com website (the “Service”) operated by Marta Almansa Esteva (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, please do not use our service.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Marta Almansa Esteva and its licensors.

We are the owner or the licensee of all intellectual property rights in our site and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not use any part of the materials on our site for commercial purposes without a licence from us or our licensors. You may not reproduce in any format (including on another website) any part of our site (including content, images, designs, look and feel) without our prior written consent.

If, in our opinion, you are in breach of these provisions, your right to use our site will cease immediately and you must either return or destroy (as required by us) any copies of the materials you have made.

Terms and Conditions for the Sale of Goods and Licence of Our Materials

Any reference to goods means any products on our website. Any reference to materials shall include all the items displayed (including images of any goods) on the website from time to time, the materials that are designed for downloading and reproducing including by printing and all images, photographs, text, information and intellectual property of any description that appears on our website.

These Terms and Conditions shall apply to all orders for the purchase of goods or materials by the customer (‘you’ and ‘your’) from Marta Almansa Esteva (‘our’, ’we’ and ‘us’).

Price:
The prices payable for goods that you order are as set out in our website.
You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website

Cancellation by Us
We reserve the right to cancel the contract between us if:
(a)  we have insufficient stock to deliver the goods you have ordered;
(b)     we do not deliver to your area; or
(c)     one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
If we cancel your contract we will notify you by email and will credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

Delivery of Goods to You
We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.

We are not liable for customs and import duties for goods delivered overseas and these are the full responsibility of the Client.
You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you, they will be held at your own risk and we will not be liable for their loss or destruction.

We can’t refund or replace items if you have just changed your mind, or ordered the wrong size or colour. The thing is, once a product has been customised, there’s no way for us to sell it on. We’re not like a high street shop, where they can resell stuff to other customers.

Refunds and returns
We do offer a refund for 30 days from purchase, only for physical goods, and only if your product is damaged or faulty.
If the goods you purchased are digital (e.g. e-book, pdf file) payments are non-refundable.

Please send items back to us in the condition they were received – unused, unworn, unwashed, complete with the original packaging and tags.

Any items returned which do not comply with the above parapraph will be returned to the customer and will not be accepted for refund. This does not affect your statutory rights. This is in compliance with the relevant UK laws.

Marta Almansa Esteva will NOT pay postage on products or parcels being returned to us. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Please allow up to 10 working days, from delivery date to us, for your return to be processed. Once the return has been processed, all refunds will be made only to the original card used for the purchase. The refund may take 7-10 working days to show in your account.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Returns procedure
Please email info@martaalmansa.com for any returns with the following information.
Your full name, address and postcode
Your order reference number
And the reason for the return or exchange.

We will then supply you with further instructions.

For your safety it is recommended you use a ‘signed for’ delivery service, such as Royal Mail Recorded or Special Delivery, and ensure the package is adequately insured. We are not liable for any packages lost in the post.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Marta Almansa Esteva.

Marta Almansa Esteva has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Marta Almansa Esteva shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Information about you and your visits to our service

We process information about you in accordance with our Privacy Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Linking to our service

You may link to our home page only if you have first obtained our written consent and provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. We reserve the right to withdraw linking permission without notice. The website from which you are linking must be owned by you.

You must not link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

If you wish to make any use of material on our site other than that set out above, please address your request to info@martaalmansa.com

Viruses, hacking and other offenses

You must not misuse our site by knowingly introducing any material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By failing to comply with this provision, you would commit a criminal offence and your right to use our site will cease immediately and we will report your actions to the relevant authorities.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United Kingdom without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us on info@martaalmansa.com

Last updated: 10th October 2023